Setra Coach – Parts – Genuine Parts Reliable Service

Building the Setra partnership between Daimler and MCI is a process of systematically improving our support and service to keep your coach running. The vision of both companies is to insure best in class availability, on-time order fulfillment, and service quality.

We know you need to get to experts fast. And then of course, it should come with a Technical partner who is well positioned to give you sound advice, to support you, and to provide services that deliver real added-value. You will capitalize on our extensive expertise and our full commitment to serving and maintaining your Setra coach.


Dedicated contacts, dedicated phone number, that’s what we give you.

Partnering with the Setra Customer Service Team is our Setra North America Parts Solution Managers who consult with you on all your Setra coach repairs and parts. We are trained experts who understand your business including your operating and location requirements. We will endeavor to keep your Setra coach perfectly serviced using OEM parts that will reduce your operating cost and increase your up-time.


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Parts

Technical Support

Coach Selection, Specification & Customization

Contact Directory

Setra Parts Ordering

Customer
Service

800.323.1290

Customer Service Manager

Brian
Hanna

502.318.0318

Sales Director

Jim
Stibgen

847.909.3697

 


About Setra

Setra is one of the world’s leading producers of luxury motorcoaches and is a brand of Daimler AG. A recognized industry leader in motorcoach innovation, quality, and design worldwide, Setra manufactures motorcoaches of first-class appeal and value. In North America, Setra is distributed by Motor Coach Industries.

About MCI

Motor Coach Industries is an American motorcoach manufacturer and a leading participant in the North American motorcoach industry. MCI is headquartered in Illinois with parts distribution and service centers across North America. Motor Coach Industries is the Distributor of EvoBus GmbH for Setra Buses and Setra Parts in the United States and Canada. Visit MCI’s Web Site.

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